If you are not going to use the speaker for an extended period of time, store it with a partially charged battery.Do not expose the speaker to water or moisture. Do not store the speaker in a hot or cold environment.Here are some tips to help extend the life of the battery in your Bose Soundlink Color II Bluetooth speaker: Fix Bose Soundlink Color II Does Not Charge The typical Bose warranty is valid for a period of 1 year from the date of retail purchase for most electronic products. However, the warranty period may vary depending on the product and region.įor example, passive, non-powered loudspeakers have a warranty period of 5 years. Customers can check the warranty status of their products on the Bose website or by contacting Bose customer support. Additionally, Bose offers an extended protection plan powered by Allstate that covers mechanical and electrical failures for up to 3 years. It is also important to describe the issue you are experiencing with the product in detail. When contacting Bose warranty support, you will need to provide information such as the product model number, serial number, and purchase date. This information can be found on the product itself or on the original receipt. Information Needed Contacting Bose Warranty Support Bose also offers live chat support, a comprehensive knowledge base, a community forum, and support through various social media platforms. The best way to reach Bose’s customer support team is through their hotline at +1-80. If the speaker is out of warranty, you can purchase a replacement battery from Bose or a third-party retailer. If the speaker is still under warranty, Bose will replace the battery for you free of charge. It is possible that the lithium battery in your speaker has gone bad. If the speaker is still not charging, contact Bose customer support for assistance.Reset the speaker by pressing and holding the power button for 10 seconds.Try charging the speaker for at least 3 hours.Make sure that the power outlet you are using is working and that the charging cable is properly connected to the speaker and the power source.If your Bose Soundlink Color II Bluetooth speaker is not charging.
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